Shipping policy

Shipping Policy

Thank you for shopping with CubaraOfficial! We are committed to providing you with a smooth and efficient shipping experience. Please review our shipping policy below.

1. Processing & Shipping Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Standard shipping takes approximately 5 business days to arrive, depending on the destination.
  • Shipping times may be affected by external factors such as weather conditions, customs delays, or courier issues.

2. Shipping Rates & Methods

  • We offer standard shipping for all orders. Expedited shipping options may be available at an additional cost.
  • Shipping fees vary based on location and order size. Final shipping costs will be displayed at checkout.

3. Shipping Destinations

  • We currently ship to most regions worldwide. However, some remote areas may experience longer delivery times or limited shipping options.
  • If your location is not supported at checkout, please contact us for further assistance.

4. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.
  • You can track your package using the provided tracking link.

5. Shipping Issues & Delays

  • We are not responsible for delays caused by customs, courier services, or other unforeseen circumstances.
  • If your package is delayed beyond the estimated delivery time, please contact us at luxwayltd@outlook.com for assistance.

6. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please report the issue within 48 hours of delivery.
  • We will work with the shipping provider to resolve the issue and offer a replacement or refund where applicable.

7. Address Accuracy

  • Customers are responsible for providing accurate shipping details. We are not liable for lost or undeliverable packages due to incorrect address information.
  • If an order is returned due to an incorrect address, the customer may be responsible for additional shipping fees to resend the package.

For any further questions regarding our shipping policy, feel free to contact us at luxwayltd@outlook.com